Hitting a wall: why AI says ‘I can’t assist’ so often now

The effect of "I'm sorry, I can't assist with that request."
The effect of "I'm sorry, I can't assist with that request."

In a time when technology is woven into our everyday lives, the phrase “I’m sorry, I can’t assist with that request” pops up more often than not. This little sentence might seem simple, but it carries a fair bit of meaning for both users and service providers. Knowing what it means and why it’s there can help us get around the ever-changing world of digital chat and AI.